Improve the Customer Experience with Smart Tools for Oracle Service Cloud
Oracle Service Cloud helps your organization respond to customers timely and effectively. Every time your service team has an interaction with a customer, there’s an opportunity to delight them, and that starts with reduced wait times. Wait times should improve when you use a platform like this IF agents can access customer information quickly.
Get Rid of Duplicates with CleanCRM
If there are lots of duplicates in Oracle Service Cloud, then you’ve got a dirty data problem. This can cause lots of hiccups in the customer service experience. If multiple records are found, how will customer service teams know which ones are the most up-to-date? Plus, this group may spend hours manually cleaning data, which is a huge time waster.
Instead, use our data cleansing tool CleanCRM within Oracle Service Cloud to ensure that new duplicates are not created as well as dedupe by batch in a snap.
Deduping In a Snap
It’s easy to dedupe in Oracle Service Cloud with CleanCRM. Get in touch today to see how it works and request a free trial.
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Rely on ActivePrime to Boost Oracle Service Cloud Functionality
We’ve helped many customers all over the world optimize their Oracle cloud systems. With improved data cleansing, your organization could see major improvements in call time and satisfied customers. See how it works today!